Can I use third-party bank accounts or e-wallets to deposit?

No. For security and compliance, all deposits and withdrawals at JUDI365 must use your own bank account or e-wallet with the same name as your JUDI365 profile. Third-party or borrowed accounts may be rejected and delay withdrawals.

My telco PIN or TNG PIN is invalid or already used. What should I do?

Check that the telco or Touch 'n Go PIN is entered correctly and not expired or previously used. If it still fails, stop trying and contact Live Chat with a clear photo or screenshot of the PIN receipt so the support team can verify with the provider.

Payment Methods (Malaysia · MYR)

Q: FPX shows paid but my JUDI365 balance is not updated?

Wait 5–10 minutes and refresh your balance or transaction history. During peak hours extra manual checks may apply. If still missing, contact Live Chat with your bank, time, amount, transfer type and receipt so the team can trace it.

Fast & secure MYR deposit and withdrawal for Malaysia players: online banking FPX & DuitNow QR, major e-wallets like Touch ’n Go, Boost, GrabPay, ShopeePay, MAE, plus telco reload PIN and gateway auto top-up. Typical deposits ~1–3 minutes; withdrawals usually within minutes to a few hours. 18+ only.

MYR Focus
FPX & DuitNow QR
Fast Processing

Overview

Use your own Malaysia bank account or e-wallet (name must match your JUDI365 profile). Do not refresh while paying. If the cashier or FPX page stalls, wait up to 3 minutes, then check balance / history before trying again. Keep your receipts for verification.

Methods & Limits (MYR)

Channel	Type	Min	Processing	Notes
DuitNow QR / Touch ’n Go / Boost / GrabPay / ShopeePay / MAE	E-Wallet & QR Pay	From RM10 (selected QR from RM1–5)	~1–3 min	Scan the DuitNow / QR code or pay via supported e-wallets. Make sure the amount and reference follow the cashier instructions. Do not reuse old QR codes or screenshots. Keep the e-wallet receipt until your balance is updated.
FPX Online Banking — Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, BSN, Affin, Bank Islam	Online Banking (FPX / DuitNow)	From RM10 (some routes from RM5)	~1–3 min	Pay from your own bank account only. If a Reference / Description is shown, key it in exactly. Do not close the browser until the FPX page returns. During peak hours, additional manual checks may cause short delays.
TNG PIN / Digi / Maxis / Celcom / U Mobile Telco PIN	Telco & Touch ’n Go Reload PIN	RM5	~1–5 min	Use a valid, unused PIN only. Amount must match the PIN value. Key in all digits carefully. Keep the slip or screenshot; if the PIN fails, stop retrying and contact Live Chat with the full receipt. Telco PIN top-ups usually allow all games to be played.
Gateway Auto Reload (MajesticPay, OneMPay, PayNow, DGPay, PayEssence)	Payment Gateway / Auto Top-Up	From RM10	~1–5 min	Follow on-screen instructions carefully. Some routes may show random amounts with decimals (e.g. RM10.11, RM20.22) — pay the exact figure. Do not refresh or back while processing. For repush / Push+ adjustments, follow support instructions and keep all receipts.

* Times are estimates and may vary by bank, e-wallet and time of day. If one route is busy, you may try another available method.

How To Deposit

Login → click Deposit in the cashier.
Select E-Wallet & QR, FPX Online Banking, Telco PIN / TNG PIN or Gateway Auto Reload.
Enter amount and follow the exact on-screen steps. Do not refresh while paying.
Wait for the page to return or show success, then check your balance / transaction history.

Tip: Keep your bank / e-wallet receipt for at least 30 days. It is needed if the bank or gateway requests dispute verification.

How To Withdraw

Finish any active promotion turnover or mission first.
Open Withdraw → choose your verified MYR bank account (same name as JUDI365 profile).
Submit the request. Payouts are processed in waves; normal cases complete within minutes to a few hours depending on bank time windows.

If KYC is requested, prepare a clear photo of your ID, bank card / statement and recent top-up slips so the team can verify quickly.

Tips & Compliance (MY)

Use your own Malaysia bank account or e-wallet only; third-party or borrowed accounts may be rejected.
One payment per transaction. Avoid duplicate submissions or reusing old QR codes / references.
Make sure the name, amount and reference are correct before confirming payment.
For faster approval, review our Fast Withdrawal checklist.
Play within your budget and set limits. Learn more at Responsible Gambling. 18+ only.

FAQ

FPX shows paid but my JUDI365 balance is not updated

Wait 5–10 minutes and refresh your balance. During peak hours the bank or gateway may need extra checks. If it is still not reflected, contact Live Chat with time, amount, bank, transfer type and receipt so the team can trace it.

DuitNow / e-wallet QR scanned but error or “payment failed”

Confirm the QR has not expired and that your e-wallet balance is sufficient. If the app shows “paid” but the cashier fails, stop retrying and contact Live Chat with the receipt and reference so support can check with the gateway.

My telco PIN or TNG PIN is invalid or already used

Double-check all digits and make sure the PIN is not scratched too hard. If the system still shows “invalid / used”, do not keep trying. Contact Live Chat with a clear photo or screenshot of the PIN receipt so the team can verify.

Fast Withdrawal FAQ Contact Responsible Gambling Promotions